1. About HelloMello

HelloMello is an event management company based in Tirupur, Tamil Nadu, India. We organize family-friendly events including carnivals, kids' talent shows, drawing competitions, fashion shows, and provide stall booking services for vendors and entrepreneurs.

2. Services We Provide

2.1 Event Registration Services

• Kids Talent Show: Performance competitions for children aged 5-15 years
• Drawing Competition: Art competitions for children aged 3-14 years
• Kids Fashion Show: Fashion runway events for children of all ages
• Carnival Events: Family entertainment and community gatherings

2.2 Stall Booking Services

• Vendor stall rentals for events
• Business promotion opportunities
• Product display and sales platforms
• Networking and community engagement

3. Registration and Eligibility

3.1 Age Requirements

• Drawing Competition: Ages 3-14 years
• Kids Talent Show: Ages 5-15 years
• Kids Fashion Show: No age limit for children
• Stall Booking: Must be 18+ years or have parental consent

3.2 Parental Consent

All registrations for participants under 18 years require explicit parental or guardian consent. Parents/guardians are responsible for:

• Providing accurate information during registration
• Ensuring their child's safety during events
• Supervising their child throughout the event
• Complying with all event rules and guidelines

3.3 Registration Requirements

• Complete and accurate information must be provided
• Payment of applicable registration fees
• Acceptance of event-specific rules and guidelines
• Valid contact information for communication

4. Payment Terms

4.1 Registration Fees

• Drawing Competition: ₹150 per participant
• Kids Talent Show: ₹350 per participant
• Kids Fashion Show: ₹500 per participant
• Stall Booking: Varies by stall size and event

4.2 Payment Methods

We accept payments through:

• Razorpay payment gateway (credit/debit cards, UPI, net banking)
• UPI direct transfers (for stall bookings)
• All payments are processed in INR

4.3 Payment Confirmation

• Registration is confirmed only upon successful payment
• Failed payments must be completed within 24 hours to secure registration

5. Event Rules and Conduct

5.1 General Conduct

• Respectful behavior towards all participants, staff, and volunteers
• Compliance with venue rules and safety guidelines
• No discrimination, harassment, or inappropriate behavior
• Following instructions from event organizers and staff

5.2 Performance Guidelines

• Kids Talent Show: Maximum 3-5 minutes per performance (strictly enforced)
• Content Standards: All performances must be child-appropriate
• Props and Instruments: Participants must bring their own equipment
• Music Tracks: Must be submitted in advance for technical setup

5.3 Competition Rules

• Drawing Competition: Drawing materials provided, participants bring coloring supplies
• Age Categories: Participants compete within their age groups only
• Judging: Decisions of judges are final and binding
• Fair Play: Any form of cheating or misconduct will result in disqualification

6. Intellectual Property Rights

6.1 Event Content

• HelloMello owns all rights to event formats, branding, and promotional materials
• Participants retain rights to their original performances and artwork
• By participating, you grant us permission to photograph/video your participation
• We may use event photos/videos for promotional purposes with participant consent

6.2 Website Content

• All website content, including text, images, and design, is protected by copyright
• Users may not reproduce, distribute, or modify our content without permission
• HelloMello trademarks and logos are protected intellectual property

7. Liability and Disclaimers

7.1 Event Participation

• Participation in events is at your own risk
• Parents/guardians are responsible for their children's safety
• We provide reasonable safety measures but cannot guarantee accident-free events
• Participants must follow all safety instructions and guidelines

7.2 Limitation of Liability

HelloMello's liability is limited to the registration fee paid. We are not liable for:

• Personal injury or property damage during events
• Loss of personal belongings
• Disappointment or dissatisfaction with event experience
• Technical failures or payment processing issues beyond our control

7.3 Force Majeure

We are not responsible for event cancellation or postponement due to:

• Natural disasters, extreme weather conditions
• Government regulations or restrictions
• Health emergencies or pandemics
• Venue unavailability beyond our control

8. Event Changes and Cancellations

8.1 Our Right to Modify

We reserve the right to:

• Modify event dates, times, or venues with reasonable notice
• Change event format or rules if necessary
• Cancel events due to insufficient registrations or unforeseen circumstances
• Substitute judges or performers if required

8.2 Notification Process

• Changes will be communicated via Instagram
• Social media announcements for major changes
• Website updates will reflect any modifications

9. Data Protection and Privacy

Your personal information is protected under our Privacy Policy, which complies with the Digital Personal Data Protection Act, 2023. Key points:

• We collect only necessary information for event management
• Your data is used solely for event-related purposes
• We do not sell or share your data with unauthorized third parties
• You have rights to access, correct, or delete your personal information

10. Communication and Marketing

10.1 Event Communications

• We will send important event updates and reminders
• Communication methods include email, SMS, and WhatsApp
• Emergency communications cannot be opted out of

10.2 Marketing Preferences

• You can choose to receive information about future events
• Marketing communications are always optional
• Unsubscribe options are provided in all marketing messages
• We respect your communication preferences

11. Dispute Resolution

11.1 Internal Resolution

We encourage resolving disputes through direct communication:

• Contact our customer service team first
• We aim to resolve complaints within 7 business days
• Escalation to management for complex issues
• Good faith efforts to find mutually acceptable solutions

11.2 Legal Jurisdiction

If legal action becomes necessary:

• These terms are governed by Laws of India
• Disputes will be resolved in Courts of Tirupur, Tamil Nadu
• Mediation preferred before litigation
• English language governs interpretation

12. Termination and Suspension

12.1 Our Right to Terminate

We may terminate or suspend services if:

• Terms and conditions are violated
• Fraudulent or inappropriate behavior is detected
• Payment obligations are not met
• Safety concerns arise

12.2 Effect of Termination

• Access to events may be revoked
• Refunds subject to our refund policy
• Data retention as per privacy policy
• Outstanding obligations remain in effect

13. Updates to Terms

We may update these terms periodically. Changes will be:

• Posted on our website with updated date
• Effective Immediately after posting
• Your continued use constitutes acceptance of changes

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. We will replace invalid provisions with valid ones that achieve similar objectives.

15. Contact Information